Call Centre Clerk (Service Counter Receptionist)

Responsible for daily service counter operation and receptionist duties;Handling customers' carry-in product repair requests,parts sales, payments,customers' inquiries, etc.;Service order and parts sales order processing and maintenance contract creation;Contact customers for repair status update and customers' satisfaction survey;Support ad hoc jobs(With 2 years or above exp. in Customer Services experience; 具家電/消費品產業工作經驗優先)

Secondary 5; 2 years of experience required; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English ; Microsoft Office; MS Outlook; Changjie / Simplified Changjie input method; With good interpersonal skills & telephone manners,willing to learn,customer-oriented, with good team spirit

$15,000 - $18,000 per month, with Overtime Allowance, Bank Holiday, Bonus, Purchase Discount, Medical Insurance and Transport Allowance, Mon to Fri: 9:00AM-5:35PM and Sat: 9:00AM-1:00PM, 5 - 5.5 working days per week, 8 working hours per day, 4 working hours per half day

Job seekers may e-mail(recruitment@toshiba.com.hk) resume to TOSHIBA HONG KONG LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS PANG by Email.

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