Customer Service Executive (Theme Park)

Handle theme park related inquiries via telephone, email, and live chat; Provide support for ticketing and reservation services; Handle customer feedback and complaints; Follow up on customer service matters and provide appropriate assistance; Record and organize customer inquiry data

Post-secondary (Diploma/Certificate); 1 year of experience required; Fluent Cantonese ; Fair Putonghua ; Fluent English ; Able to read & write Chinese ; Able to read & write English ; MS Outlook; General Internet Knowledge; English Typing 30 words per min.; Chinese Typing 20 words per min.; Basic Computer Operation Knowledge; With customer service work experience preferred; Graduated in hospitality management or related disciplines preferred

$17,000 - $19,000 per month, with Annual Leave 14 days, On-the-job Training, Medical Benefits, Promotion Opportunity and Purchase Discount, 9:00AM-9:00PM, 5.5 working days per week, on shift, shift holiday, 8 - 8.5 working hours per day, 半天工作4小時

Job seekers may e-mail(HKTHRTAMassRecruit@pccw.com) resume to HKT SERVICES LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS CHOW by Email.

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