Customer Services Officer (Tsuen Wan)
Customer Services Officer (Tsuen Wan)
Job Overview
Location
Tsuen Wan
Job Type
Full Time
Salary
$18,000 - $23,000 Monthly
Date Posted
16 hours ago
Additional Details
Job ID
40760
Job Views
6
Job Description
Responsibilities
處理強積金平台客戶查詢、投訴 (無需推銷或提供投資建議)；通過多種渠道(電話、電子郵件、實時聊天)為客戶提供適時解答，提升客戶整體滿意度；以主動積極工作態度，協助客戶解決問題，遵守所有監控、服務規定，確保熱線中心運作順暢
Requirements
Secondary 5; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write simple English ; 懂中文或英文打字，具客戶服務經驗(零售，餐飲，酒店行業)優先
Employment Terms
$18,000 - $23,000 per month, with Annual Leave 14 days, On-the-job Training and Medical Benefits, Mon to Fri: 9:00AM-7:00PM and Sat: 9:00AM-1:00PM, 5 - 5.5 working days per week, 8 - 8.5 working hours per day
How to Apply
Job seekers may e-mail(HKTHRTAMassRecruit@pccw.com) resume to HKT SERVICES LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS LAM by Email.
Remarks
** For this job vacancy, the employer may enroll for joining the Employment Programme for the Elderly and Middle-aged and hence elderly and middle-aged job seekers are welcome to apply.
Source: Labour Department Interactive Employment Service
資料來源：香港特別行政區政府勞工處互動就業服務。此職位由系統自動同步，詳情請參閱勞工處官方網站。
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