Customer Services Officer
Customer Services Officer
Job Overview
Location
Wanchai,Tsim Sha Tsui
Job Type
Full Time
Salary
$16,000 - $22,000 Monthly
Date Posted
20 hours ago
Additional Details
Job ID
40753
Job Views
7
Job Description
Responsibilities
為即時到訪及預約客戶提供前線櫃台服務;有效處理及跟進強積金/積金易相關查詢與投訴; 協助客戶使用自助服務機或流動裝置，開立及管理積金易平台帳戶;按公司指引及監管要求提供合規、優質的客戶服務;維持及協調服務中心人流，確保運作順暢
Requirements
Secondary 5; Fluent Cantonese preferred; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English ; 良好溝通技巧，工作細心; 工作具耐性及團隊合作精神;熟悉使用手機應用程式及電腦系統查閱資料
Employment Terms
$16,000 - $22,000 per month, with Annual Leave 14 days, Bank Holiday, Birthday Leave , Discretionary Bonus, On-the-job Training and Medical Benefits, Mon to Fri: 9:00AM-6:00PM and Sat: 9:00AM-1:00PM, 5.5 working days per week
How to Apply
Job seekers may e-mail(HKTHRTAMassRecruit@pccw.com) resume to HKT SERVICES LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS LAM by Email.
Remarks
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Source: Labour Department Interactive Employment Service
資料來源：香港特別行政區政府勞工處互動就業服務。此職位由系統自動同步，詳情請參閱勞工處官方網站。
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