[Gov] Operation Support Officer

(a) To assist in providing executive and operational support for the Northern Metropolis Co-ordination Office, including funding scheme management, management of financial and human resources, procurement, record management, general office support, office accommodation/relocation, fitting-out works, provision of information technology service, etc.;
(b) To assist in liaising, coordinating and collating inputs/returns from internal offices and bureaux/departments;
(c) To arrange site visits/field trips and to provide logistical arrangements including recces, trial run of the vehicle routes, on-site coordination, etc.;
(d) To provide executive and secretariat support in internal meetings or meetings with external stakeholders;
(e) To assist in organising studies and researches, and compiling and analysing data and information;
(f) To assist in receiving different delegations visiting the Northern Metropolis;
(g) To assist in handling complaints/enquiries in consultation with relevant bureaux/departments; and
(h) To undertake ad hoc duties as assigned by senior officers.

Successful candidate will be required to perform outdoor duties and may work outside Hong Kong.

Applicants should [Note (a)]:
(a) have a bachelor’s degree from a local university, or equivalent;
(b) have a minimum of five years’ full-time post-qualification relevant working experience in executive/operational support, meeting and event management (relevant experience in the Government is preferable);
(c) have attained Level 3 or above in Chinese Language and English Language in the Hong Kong Diploma of Secondary Education Examination or Hong Kong Certificate of Education Examination, or equivalent [Note (b)];
(d) have good comprehension, analytical, and problem-solving skills, with the ability to handle a range of administrative tasks and deliver quality support in fast-paced environments;
(e) have strong interpersonal and communication skills, and a good command of written and spoken Chinese (Cantonese and Putonghua) and English;
(f) be mature, highly organised, pro-active, detail-minded, self-disciplined and self-motivated; able to multitask, prioritise work independently, and work long or irregular hours when required; and
(g) be proficient in the application of common business software (including MS Word, Excel, PowerPoint, and Adobe Acrobat Reader).

Successful candidate will be employed on non-civil service contract terms for an initial period of one year. Renewal of contract will be subject to service needs of the Bureau as well as performance and conduct of the candidate.

(a) 14 days paid annual leave in respect of each leave year will be granted for employment under a continuous contract for not less than 12 months.
(b) Rest days, statutory holidays (or substituted holidays), annual leave, maternity/paternity leave, and sickness allowance, where appropriate, will be granted in line with the provisions of the Employment Ordinance and confirmed at the time of the offer of appointment.
(c) An end-of-contract gratuity may be granted upon satisfactory completion of the full contract period with consistently high standard of performance and conduct. Such gratuity, if granted, plus any contribution made by the Government to a Mandatory Provident Fund (MPF) Scheme in respect of the appointee as required by the MPF Schemes Ordinance, will equal 15% of the total basic salary drawn during the contract period.

(a) Applicants must apply via the G.F. 340 Online Application System of the Civil Service Bureau (<a href="https://www.csb.gov.hk">https://www.csb.gov.hk</a>).
(b) Applicants are required to submit the following documents by email to plbprappts@devb.gov.hk by the closing date for application:
(i) a completed Proforma on Working Experience (hereafter called “the Proforma”) as Word/PDF attachment. The Proforma can be downloaded from “Attachment” below;
(ii) proof of relevant full-time post-qualification working experience as PDF attachment. Working experience without proof/not supported by legible proof will not be counted towards the required duration of working experience; and
(iii) certificate of academic qualification and proof of meeting language proficiency requirements.
(c) Please specify the online application number in the email subject and on each page of the documents as required in (b) above. To avoid delayed or unsuccessful transmission via email, please ensure that the aggregate size of all attachments is under 20MB.
(d) Applications and Proformas that are incomplete, without proof of employment/clear indication that the applicants have met the entry requirements, or submitted late/via other means will not be considered.
(e) Applicants who are shortlisted for interview/trade test will normally receive an email invitation within two months from the closing date for application. Applicants who are not invited may assume that their applications are unsuccessful.
(f) Applicants are required to bring along their Hong Kong Identity Card as well as the original copies and photocopies of their academic qualifications, language proficiency and proof of employment when attending the interview.

(a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(c) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.
(f) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to any further shortlisting criteria. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau’s website at <a href="https://www.csb.gov.hk">https://www.csb.gov.hk</a> under “Administration of the Civil Service – Appointments”.
(g) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit copies of their official transcripts and certificates by email to plbprappts@devb.gov.hk by the closing date for application. The online application number should be quoted in the email and on every page of the supporting documents.
(h) Towards the application deadline, our online system would likely be overloaded due to large volume of applications. To ensure timely completion of your online application, it is advisable to submit the application as early as possible.