Customer Services Officer(Mei Foo)
Customer Services Officer(Mei Foo)
Job Overview
Location
Mei Foo
Job Type
Full Time
Salary
$17,000 - $22,000 Monthly
Date Posted
4 days ago
Additional Details
Job ID
22834
Job Views
30
Job Description
Responsibilities
通過多種渠道（如電話、實時聊天、電子郵件）以及時的方式提供客戶服務，提升客戶的整體滿意度，以積極、友善和專業的態度解答一般查詢，以及處理投訴個案，為電子平台及手機 APP 用戶提供協助及指導，遵守所有監控和服務規定，確保熱線運作順暢
Requirements
Secondary 5; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English ; English Typing; Chinese Typing; Basic Computer Operation Knowledge; 具Helpdesk經驗優先
Employment Terms
$17,000 - $22,000 per month, with Annual Leave 14 days, Purchase Discount, On-the-job Training, Medical Benefits and Other Allowances/Benefits, 8:00AM-5:30PM/9:00AM-6:30PM/12:30PM-10:00PM/2:30PM-0:00AM, 5 working days per week, shift holiday, 每天工作 9.5 小時
How to Apply
Job seekers may e-mail(HKTHRTAMassRecruit@pccw.com) resume to HKT SERVICES LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS LAM by Email.
Remarks
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Source: Labour Department Interactive Employment Service
Data Source: Labour Department, The Government of the Hong Kong Special Administrative Region. This job listing is automatically synced from the Interactive Employment Service.
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