Privacy Policy

1. Data Controller

The Platform is operated by EZJobs HK. We are the data controller responsible for determining the purposes and means of processing your personal data.

We are committed to complying with all requirements under the Personal Data (Privacy) Ordinance, including the principles of data minimisation, purpose limitation, use limitation, security, accuracy, openness and user participation.

2. Information We Collect

We may collect the following types of personal data when you use our services:

Information you provide

• Account information: name, email address, password, phone number, location, gender, date of birth
• Job seeker information: resume, education, work experience, skills, expected salary, job preferences
• Employer information: company name, contact person, business registration number, company address
• Application information: cover letters, expected salary and other materials submitted when applying for jobs
• Payment information: billing details provided during transactions (processed by third-party payment providers; we do not store full credit card numbers)
• Communication data: records of your contact with our customer support team

Information collected automatically

When you visit the Platform, we may automatically collect:

• Device and usage data: IP address, browser type, operating system, pages visited, time spent, click history
• Cookies and similar technologies: used to remember your preferences, maintain your login session and analyse website traffic

3. Third-Party Login (Facebook / Google)

The Platform supports quick login via Facebook and Google accounts. When you choose third-party login:

• We request your basic information from the third party, including name, email address and public profile data
• We only request the minimum data necessary to provide the service
• Third-party processing of your data is governed by their respective privacy policies; we encourage you to read them
• You may disconnect your third-party account from the Platform at any time via the third-party settings
• Meta / Facebook may collect data about your use of our app for its own service and advertising optimisation purposes. For details, please refer to the Meta Platform Terms of Service and Meta Privacy Policy

Facebook Graph API and Apps

The Platform uses the Facebook Graph API to provide login and sharing features. As a Meta developer, we comply with Meta Platform Terms 4.a by maintaining a publicly accessible privacy policy that clearly explains how we handle user data.

4. AI Features and Data Processing

The Platform offers AI-powered job matching and AI resume enhancement features (the "AI Features"). When you use AI Features:

How your data is used

• We may send your resume data, skills, work experience and related information to third-party AI service providers (such as OpenAI) for processing to generate matching recommendations or optimise your resume content
• AI processing results are used solely to provide the relevant service to you and will not be used to train third-party AI models (unless otherwise stated by the service provider)
• AI-generated content may not be fully accurate and is for reference only

Your controls

• You may enable or disable AI matching features at any time in your account settings
• You may request deletion of processing results related to AI features
• You may choose not to use AI features; this will not affect your right to use the basic services of the Platform

Please note: AI features involve the transfer of your personal data to service providers that may be located outside of Hong Kong. We require all service providers to maintain data protection standards no less stringent than those required under the PDPO.

5. How We Use Your Information

We only use your personal data for the following purposes:

• Providing and maintaining the Platform services, including account management, job postings, job matching and application processing
• Improving and optimising Platform functionality and user experience
• Sending you service notifications, system updates and security alerts
• Sending marketing information, job recommendations and promotional messages with your consent

We will not use your personal data for any purpose unrelated to the above without your consent.

6. Information Sharing and Disclosure

We do not sell your personal data. We only share your data with third parties in the following circumstances:

• Service providers: third-party service providers that assist us in operating the platform (such as cloud hosting, payment processing, email delivery, AI services, etc.) may only use your data to the extent necessary to provide the service
• Legal requirements: when required by law or in response to lawful requests, including disclosures to law enforcement authorities

When you apply for a job, your resume and related information will be sent to the relevant employer or its agent. The processing of such information is governed by the employer's privacy policy.

Cross-border data transfer

We may transfer your personal data to locations outside Hong Kong (including but not limited to Singapore, the United States and the European Union) for processing. We ensure that any cross-border transfer complies with the PDPO and that recipients are contractually bound to provide appropriate data protection.

7. Cookies and Similar Technologies

The Platform uses cookies and similar technologies to provide a better user experience. Cookies are small text files stored in your browser. We use the following types of cookies:

• Essential cookies: necessary for basic website operation and maintaining login status
• Functional cookies: remember your preference settings (such as language, region)
• Analytical cookies: help us understand how users interact with the Platform to improve service quality
• Social media cookies: used for sharing and login features on third-party platforms such as Facebook
• Advertising cookies: used to display relevant advertising content to you
• Cookies from third-party analytics tools (such as Google Analytics), the use of which is governed by the privacy policies of the respective service providers

You may refuse or delete cookies through your browser settings, but this may affect the normal operation of some features of the Platform.

If you use the Facebook login feature, Facebook may collect related information according to its Cookie Policy. You can manage these preferences in your Facebook settings.

8. Data Storage and Security

We implement reasonable technical and organisational measures to protect your personal data from unauthorised access, use or disclosure, including:

• Passwords are stored using one-way hash encryption
• Sensitive data transmission uses SSL / TLS encryption
• Servers are protected by firewalls and intrusion detection systems
• Regular security audits and vulnerability scanning

Please note that data transmission over the internet cannot be guaranteed to be 100% secure. We will do our best to protect your personal data, but we cannot guarantee absolute security of data transmission.

9. Your Rights

Under the Personal Data (Privacy) Ordinance, you have the following rights:

• Access right: you have the right to check whether we hold your personal data and to access its content
• Correction right: you have the right to request correction of inaccurate or incomplete personal data
• Erasure right / right to cease use: you have the right to request deletion of your personal data or to require us to stop using your personal data

To exercise the above rights, please contact us using the contact information provided in Section 12. We will respond within 40 days of receiving your request.

We reserve the right to charge a reasonable fee for handling access requests, but will inform you of the fee before processing.

10. Children's Privacy

The Platform services are primarily intended for users aged 18 or above. We do not knowingly collect personal data from persons under 18.

• If you believe we may have collected information from a person under 18, please contact us immediately
• Upon verification, we will delete the relevant information as soon as possible
• Persons under 18 must use the Platform services with the consent of a parent or guardian

If you are a parent or guardian and discover that your child has provided us with personal data, please contact us to address the matter.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any revisions will be posted on this page and will take effect immediately upon posting.

• Material changes will be notified to you by email or website announcement
• Your continued use of the Platform after policy updates constitutes your agreement to the revised policy

We encourage you to review this policy periodically for the latest information. The last update date is shown at the top of the page.

12. Contact Us

If you have any questions, complaints, or requests to exercise your rights regarding this Privacy Policy or our data processing practices, please contact us at:

We will respond to all enquiries within a reasonable time. For formal access or correction requests regarding personal data, we will process them within the timeframe specified under the PDPO.