Customer Service Officer (Ref No.: LVS002239)

Job Overview

Location

Shatin

Job Type

Full Time

Salary

$20,000 - $20,000 Per Monthly

Date Posted

10 days ago

Additional Details

Job ID

9779

Job Views

14

Job Description

Responsibilities

Handle enquiries on anti-bot/touting measures, facility booking and programme enrollment; Maintain hotline records; Collaborate with departments, ITO and contractors to investigate cases and draft replies; Monitor system operations; Coordinate bug fixes and enhancements with vendors; Resolve helpdesk tickets promptly; Perform other duties assigned by senior officers (派駐到客戶公司工作)

Requirements

Post-secondary (Bachelor Degree); 2 years of experience required; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English ; Microsoft Office; Level 3/Grade C or above in Chi & Eng in HKCEE/HKDSE; With 2 yrs or above work exp in public bodies/ IT projects preferred

Employment Terms

$20,000 per month (Good written skills in Chinese and English), Mon to Fri: 9:15AM-6:05PM, 5 working days per week, Employment period from 03/08/2026 to 07/01/2027, 8.8 working hours per day

How to Apply

Job seekers may e-mail(vivian.kwong@peoplebank.asia) resume to PEOPLEBANK HONG KONG LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS VIVIAN KWONG by Email.

Remarks

Source: Labour Department Interactive Employment Service

Data Source: Labour Department, The Government of the Hong Kong Special Administrative Region. This job listing is automatically synced from the Interactive Employment Service.

Location

Shatin