Customer Support Agent Needed – Zendesk Experience Required

We are looking for a reliable and experienced Customer Support Agent to handle daily customer inquiries through Zendesk.

*Responsibilities:*
- Respond to customer emails and support tickets.
- Handle refund, return, and exchange requests.
- Track orders and provide shipping updates.
- Resolve customer complaints professionally.
- Follow company SOPs and maintain accurate ticket records.

*Requirements:*
- Previous customer support experience.
- Hands-on experience with Zendesk.
- Good written English communication skills.
- Shopify experience is a plus.
- Ability to work independently.

*Working Hours:*
- Daily 1–2 hours.
- 6 days per week.
- Flexible schedule.



*Job Type:* Long-term opportunity.

We are looking for someone dependable who can provide excellent customer service and build a long-term working relationship with our team.

*To Apply:*
Please share your Zendesk experience, previous customer support experience, and availability.

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來源：Freelancer.com | 出價次數：23 | 剩餘時間：6 日 | 專案類型：固定預算