[Gov] Contract Assistant Clerk

(a) To vet and process applications for various government financial assistance schemes;
(b) To collect, dispatch, record, sort and file applications and related documents for various government financial assistance schemes;
(c) To input information of various government financial assistance schemes in computer systems;
(d) To provide counter service related to various government financial assistance schemes; and
(e) To perform any other duties as assigned by supervisors.

Note: Subject to operational requirement of this Agency, the appointed candidate may be required to perform shift duties, work irregular hours and overtime (including on Saturdays, Sundays and public holidays). He / She will be deployed to work in any location as assigned.

Candidates should have –
(1) completed Secondary 4, or equivalent;
(2) attained a level of proficiency in Chinese Language and English Language equivalent to Secondary 4 standard [Notes (1) - (2)];
(3) at least six months of full-time working experience in administration work. Working experience in processing financial schemes in Government sectors / public organisations would be an advantage; and
(4) good computer knowledge (e.g. MS Word, Excel, etc.).

A successful candidate will be appointed on Non-Civil Service Contract (NCSC) terms for a period of up to 12 months.

<b>Candidates who have completed a full 12-month contract:</b>
Contract renewal is subject to the service needs of the Agency and performance of the candidate.

<b>Candidates who have completed a contract of less than 12 months:</b>
Candidates with satisfactory performance may be retained in a candidate pool valid for three years. Subject to the service needs of the Agency and performance of the candidate, they may be re-appointed up to two times within the validity period.

(1) A gratuity may be granted upon satisfactory completion of a 12-month contract with a consistently high standard of performance and conduct. The amount of gratuity payable will be the sum which, when added to the Government’s contribution to a Mandatory Provident Fund (MPF) scheme as required by the MPF Schemes Ordinance (Cap. 485 of the Laws of Hong Kong), is equal to 10% of the total basic salary drawn during the contract period; and
(2) Rest days, statutory holidays (or substituted holidays), annual leave, maternity / paternity leave and sickness allowance, where appropriate, will be granted in line with the provisions of the Employment Ordinance (Cap. 57 of the Laws of Hong Kong).

<b>Candidates must make application through the G.F. 340 Online Application System of the Civil Service Bureau (https://www.csb.gov.hk). Applications which are incomplete, late, submitted in person, by post, by fax or by e-mail (except for the submission of supporting documents for overseas qualifications) will NOT be accepted.</b>

Holders of academic qualifications other than those obtained from Hong Kong institutions / Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. Applicants should submit scanned copies of their diplomas / certificates, official transcripts of studies and official documents stating the mode of delivery (e.g. full time / part time, on campus / distance learning, etc.) of the study programmes by email to recruitment@wfsfaa.gov.hk on or before 4 December 2026. Please state <b>“Application for the post of Contract Assistant Clerk”</b> and the online application number in the subject line of the email. Acknowledgement receipt will be sent via e-mail on or before 9 December 2026 upon receipt of the copy of supporting document(s).

To facilitate the assessment of qualifications, the above documents on the prior qualifications obtained should also be submitted as far as possible. If applicants fail to provide the supporting documents, their applications will not be considered. Please do not send any original copy of the diplomas / certificates or other qualification documents. Copies of local qualification documents and proof of working experience are not required at this stage of application.

Applicants who are not invited for interview within ten weeks from the closing date may assume that their applications are unsuccessful.

(1) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(2) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirements irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(3) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(4) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(5) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend selection interview.
(6) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a candidate with disabilities meets the entry requirements, he / she will be invited to attend the selection interview without being subject to any further shortlisting criteria. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government's policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau's website at www.csb.gov.hk under “Administration of the Civil Service – Appointments”.
(7) Information and documents submitted in relation to the application will not be returned. In accordance with the Personal Data (Privacy) Ordinance (Cap. 486), applicants have the right to access and make corrections to the personal data provided in the application forms and other application documents. Applicants may also request a copy of the relevant personal data by paying an administration fee. Request for access to / or corrections of personal data should be made in writing to Access to Information Officer by post to the Working Family and Student Financial Assistance Agency at 19/F, 181 Hoi Bun Road, Kwun Tong, Kowloon or by email to aio@wfsfaa.gov.hk.