Assistant Technical Officer / Technical Support Assistant

This position is posted by The Hong Kong Polytechnic University (PolyU). Job Ref: 261030008-IE 學系/部門：Department of Chinese History and Culture Category: General Staff 截止日期：6 November 2026 Source: PolyU Careers Apply: https://jobs.polyu.edu.hk/job_detail.php?job=261030008 ---

(Ref. 261030008-IE)

Duties

The appointee will be required to:

(a) provide day-to-day technical support and troubleshooting services for administrative systems, network systems, websites, Content Management System (CMS), research, teaching and administrative software, hardware, network issues and audio-visual systems;

(b) deliver technical support for meetings, seminars, and other departmental events;

(c) offer on-site support and assist teachers in using IT facilities for teaching purposes;

(d) assist in IT equipment inventory control and purchasing of equipment;

(e) coordinate with the University’s internal department(s) for smooth integration of IT services;

(f) assist in the production of promotional materials for the Department; and

(g) perform any other duties as assigned by the Head of Department or his/her delegates.

Qualifications

Applicants should have:

(a) a recognised degree in Information Technology or a related discipline with at least three years’ relevant work experience;

(b) good knowledge of both Windows and Macintosh operating systems;

(c) good knowledge of HTML, PHP, CSS, JavaScript, OBS and vMix;

(d) experience in databases and server management;

(e) a good command of both written and spoken English and Chinese, including Putonghua; and

(f) a mature and independent personality with excellent communication, interpersonal, analytical and problem-solving skills.

Preference will be given to those with experience in tertiary institutions or similar organisations.

Applicants with less experience or qualifications may be considered for the post of Technical Support Assistant.

Conditions of Service

A highly competitive remuneration package will be offered. Initial appointment will be on a fixed-term gratuity-bearing contract. Re-engagement thereafter is subject to mutual agreement.

Consideration of applications will commence on 6 November 2026 until the position is filled.