Customer Services Officer

負責處理客戶的電話查詢、投訴及請求，確保提供專業且具效率的服務；透過電郵及即時通訊軟件處理客戶的一般查詢，包括服務詳情、預約安排、賬單事宜；有效管理並處理現有客戶的更期調整申請，包括接收、確認、協調更改

Post-secondary (Sub-degree); 1 year of experience required; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English ; Word-processing; Microsoft Office; Eng/Chi PC operation; Chinese Typing; Basic Computer Operation Knowledge; 具1年或以上客戶服務工作經驗，具良好書寫技巧以撰寫電郵及短訊，具解決問題技巧，能有效處理客戶訴求

$70.00 per hour, Sat,Sun and Public Holiday: 9:00AM-6:00PM, 2 - 3 working days per week

Job seekers may e-mail(peopleops@yourevercare.com) resume to EVERCARE HEALTH LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS KATHY CHENG by Email.

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