Senior Customer Service Officer (Employee Benefit Insurance)

Handle inbound and written inquiries from customers such as policy application status, product information, claims issues, etc.; Work closely with internal and external parties to ensure timely and professional service to customers; Handle and resolve the problem cases independently; Perform any ad hoc tasks as assigned (職位涉及保險業務)

Secondary 6; 2 years of experience required; Fluent Cantonese preferred; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write simple English ; IIQE (Paper 1)

$18,000 - $21,000 per month, 8:00AM-12:00AM, 5 working days per week, on shift, shift holiday, 8 working hours per day

Job seekers may e-mail(HKTHRTAMassRecruit@pccw.com) resume to HKT SERVICES LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS LAM by Email.

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