Customer Services Officer(Mei Foo)
Customer Services Officer(Mei Foo)
Job Overview
Location
Mei Foo
Job Type
Full Time
Salary
$17,000 - $22,000 Monthly
Date Posted
16 hours ago
Additional Details
Job ID
40752
Job Views
7
Job Description
Responsibilities
通過多種渠道（如電話、實時聊天、電子郵件）及時提供客戶服務，提升客戶的整體滿意度，以積極、友善和專業的態度解答一般查詢，以及處理投訴個案，為電子平台及手機程式用戶提供協助及指導 ，遵守所有監控和服務規定，確保熱線運作順暢
Requirements
Secondary 5; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write English ; English Typing; Chinese Typing; 懂基本IT相關知識/ 具Helpdesk 工作經驗優先
Employment Terms
$17,000 - $22,000 per month, with Annual Leave 14 days, Purchase Discount, On-the-job Training, Medical Benefits and Other Allowances/Benefits, 8:00AM-5:30PM,9:00AM-6:30PM,12:30PM-10:00PM or 2:30PM-0:00AM, 5 working days per week, shift holiday, 9.5 working hours per day
How to Apply
Job seekers may e-mail(HKTHRTAMassRecruit@pccw.com) resume to HKT SERVICES LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS LAM by Email.
Remarks
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Source: Labour Department Interactive Employment Service
資料來源：香港特別行政區政府勞工處互動就業服務。此職位由系統自動同步，詳情請參閱勞工處官方網站。
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