Job Description
Responsibilities
解答客戶的一般查詢及恰當地處理客戶的投訴,並致力提供客戶滿意的服務; 把握機會在通話/ 電郵/ 線上對話/ 社交媒體中推廣公司產品/服務或跟進續約事宜;遵守及執行電話熱線中心有關的工作流程及守則
Requirements
Secondary 5; Fluent Cantonese ; Fluent Putonghua ; Fluent English ; Able to read & write Chinese ; Able to read & write English ; Basic Computer Operation Knowledge
Employment Terms
$16,000 - $20,000 per month, with On-the-job Training, Medical Benefits, Performance Award, Annual Leave 14 days and Other Allowances/Benefits, 8:30PM-6:00AM or 12:00AM-9:00AM, 5 - 6 working days per week, on shift, shift holiday, 每週平均工作42.5小時
How to Apply
Job seekers may e-mail(HKTHRTAMassRecruit@pccw.com) resume to HKT SERVICES LIMITED. To obtain a copy of Personal Information Collection Statement, please contact MISS LAM by Email.
Remarks
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Source: Labour Department Interactive Employment Service
資料來源:香港特別行政區政府勞工處互動就業服務。此職位由系統自動同步,詳情請參閱勞工處官方網站。