Telephone Manager/ess / Assistant Telephone Manager/ess

Handle all incoming and outgoing telephone calls with courtesy and efficiency; Supervise staff members and ensure that all callers' enquiries and requests are handled in a helpful and professional manner; Provide regular training and guidance to staff members to ensure high standard of services; Ensure proper working condition of the telephone switchboard and the hotel computer systems; To perform any other ad-hoc duties as assigned by Management

Post-secondary (Diploma/Certificate); 5 years of experience required; Fluent Cantonese ; Fluent Putonghua ; Fluent English ; Able to read & write Chinese ; Able to read & write English

$24,000 per month, with Annual Leave 12 days, Discretionary Bonus, Dental Scheme, Medical Benefits and Meal provided, 24-hour on-shift, 5 working days per week, shift holiday, 10 working hours per day

Job seekers may e-mail(recruit@royalpark.com.hk) resume to ROYAL PARK HOTEL. To obtain a copy of Personal Information Collection Statement, please contact MISS KWONG by Email.

** For this job vacancy, the employer may enroll for joining the Employment Programme for the Elderly and Middle-aged and hence elderly and middle-aged job seekers are welcome to apply.