Executive Floor Assistant (The T Hotel)

Executive Floor Assistant (The T Hotel) Hotel and Tourism Institute / Chinese Culinary Institute / International Culinary Institute Ref. no : C/HTI/EFA/10/26-AP2 Major Duties : (a) To deliver hotel services to guests and members of the public; (b) To perform duties in The T Hotel and other areas covering rooms division operations, and as well as the Institute's training programmes; (c) To maintain hotel guest-related records; (d) To assist in preparing and updating hotel operational guidelines; and (e) To assist in supporting students' training. Requirements : (a) (i) A recognised certificate in the discipline of Hotel Operations, Front Office and / or Housekeeping or equivalent and at least 2 years' relevant post-qualification work experience; OR (ii) Ability to pass a trade test and at least 2 years’ relevant work experience; (b) Preferably with experience in hotel's executive floor service; (c) Good communication and presentation skills in both English and Chinese, knowledge of Putonghua will be an added advantage; and (d) Good knowledge of basic computer applications and knowledge of Property Management System will be an added advantage. Notes : (1) The post is at the rank of "Mechanic II". (2) Applicants with substantial experience and achievements in the relevant field but without required academic / professional qualifications OR those with exceptional academic / professional qualifications but with less experience may also apply. (3) The work location is in Pokfulam. (4) The appointee should have the flexibility to work on shift over a full 7-day period and in designated places as assigned. (5) Applicants who have responded to this advertisement in the past six months need not re-apply.