[Gov] Management Services Officer II

As management consultants, Management Services Officers facilitate and help policy bureaux and departments implement changes, accelerate innovation and technology adoption, and promote cross-sector collaboration for better services. Types of consultancies include streamlining of government services and business process re-engineering, departmental management and organisational reviews, design thinking, knowledge management, shared services, public sector innovation, information technology application studies, business facilitation, as well as market and financial analysis. Management Services Officers may be required to assist in managing operations of direct public service channels / platforms to provide one-stop services and support implementation of innovative programmes. They may be posted to work in different policy bureaux and departments.

Candidates should have -
(a) A bachelor’s degree from a university in Hong Kong, or equivalent [Note (1)];
(b) A pass result in the Aptitude Test in the Common Recruitment Examination (CRE) [Notes (2) and (6)];
(c) A good command of both Chinese and English and have met the language proficiency requirements of Level 2 results in the two language papers (Use of Chinese and Use of English) in the CRE, or equivalent [Notes (2) to (6)]; and
(d) A pass result in the Basic Law and National Security Law Test (BLNST) (Degree / Professional Grades) [Note (7)].

(Remark: Candidates will be required to pass the Joint Recruitment Examination (JRE) to be held tentatively on 5 December 2026 [Notes (8) to (12)].)

A new appointee to the Management Services Officer II rank will normally be appointed on civil service probationary terms for three years. Upon passage of probation bar, he/she may be considered for appointment on the prevailing permanent terms.

Each applicant should submit only ONE application on or before the deadline through on-line application system on the Civil Service Bureau website at www.csb.gov.hk. Applications submitted by post, fax, e-mail or other means will NOT be accepted.

Deadline for Application:
2 October 2026 (Friday) at 11:59 p.m. Hong Kong Time. Late or incomplete applications will NOT be accepted. Towards the deadline for application, the on-line system would likely be heavily loaded with large volume of applications, and it may render applicants unable to complete their on-line applications in time. Applicants should therefore submit their applications as early as possible.

(a) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment.
(b) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(c) Civil service vacancies are posts on the civil service establishment. Candidates selected for these vacancies will be appointed on civil service terms of appointment and conditions of service and will become civil servants on appointment.
(d) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(e) The information on the monthly salary and maximum pay point is for reference only and may be subject to changes.
(f) Fringe benefits include paid leave, medical and dental benefits, and where appropriate, assistance in housing.
(g) Where a large number of candidates meet the specified entry requirements, the recruiting departments may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend selection interview.
(h) It is the Government’s policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements (including passing the JRE to be held tentatively on 5 December 2026), he/she will be invited to attend the selection interview without being subject to further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government’s policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau’s website at www.csb.gov.hk under “Administration of the Civil Service - Appointments”.
(i) Holders of academic qualifications other than those obtained from Hong Kong institutions/Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. Current final year / penultimate year undergraduate students should state in their applications the qualifications they would attain on completion of the final examination. At this stage of application, all applicants are not required to attach any originals/copies of diplomas/certificates, transcripts and other qualification documents issued by the academic institutions.