Representative, Consumer Care

Job Overview

Location

Kwai Hing

Job Type

Full Time

Salary

$13,000 - $16,000 Per Monthly

Date Posted

2 days ago

Additional Details

Job ID

18374

Job Views

18

Job Description

Responsibilities

處理與公司產品相關的客戶電話查詢，並進行日常運營; 通過電話、電子郵件、即時聊天和手機通訊應用程式回應客戶查詢，提供準確及時的資訊; 安排維修預約及安裝訂單; 處理客戶投訴以解決問題; 監督維修服務，確保遵守公司政策和程序; 將安裝及維修工作的數據記錄入系統

Requirements

Secondary 6; 1 year of experience required; Fluent Cantonese ; Fair Putonghua ; Fair English ; Able to read & write Chinese ; Able to read & write simple English

Employment Terms

$13,000 - $16,000 per month, Mon to Fri: 8:30AM-5:30PM and Sat: 8:30AM-12:30PM, 5.5 working days per week, 9 working hours per day

How to Apply

Job seekers may contact MISS HUNG of WHIRLPOOL (HONG KONG) LIMITED at 28309389.

Remarks

Source: Labour Department Interactive Employment Service

Data Source: Labour Department, The Government of the Hong Kong Special Administrative Region. This job listing is automatically synced from the Interactive Employment Service.

Location

Kwai Hing