(1) To check tickets, direct and take the audience to their seats; to carry out the venue regulations and other relevant duties assigned by venue Duty Officers;
(2) To supervise ushers to ensure that they perform their duties up to the required standard;
(3) To handle any difficult cases encountered by ushers and inform the Duty Officers if further action is required;
(4) To deploy ushers to man positions and arrange their working period according to the working situation and the nature of functions;
(5) To manage the personnel matters of ushers and prepare an annual appraisal report for them;
(6) To perform crowd management during the event and audience dispersal; and
(7) To perform any other duties as assigned by senior officers.

[Note: Usher Leaders are required to perform duties with a walkie-talkie in an environment of stage lighting (usually in dim light) and sounds. They also need to go up and down steep staircases inside the venues and keep communication with the audience to assist and direct them to the seats. When performing duties, Usher Leaders need to wear uniform and walk or stand continuously for a long period of time. They are required to work in irregular hours in daytime and at night from Mondays to Sundays including public holidays; and may need to work till midnight.]

Applicants should -
(1) (i) have Level 2 or equivalent [See Note (1)] or above in five subjects, including Chinese Language and English Language, in the Hong Kong Diploma of Secondary Education Examination (HKDSEE), or equivalent; OR
(ii) have Level 2 [See Note (2)] / Grade E or above in five subjects, including Chinese Language and English Language, in the Hong Kong Certificate of Education Examination (HKCEE), or equivalent; and
(2) Be able to read and write Chinese and English; speak fluent Cantonese, English and Putonghua; and
(3) have at least five years’ experience in working as an Usher in an indoor entertainment venue of over 10 000 seating capacity in Hong Kong.

Successful applicants will be appointed on non-civil service contract terms.

(1) Applicants must apply online through the G.F. 340 Online Application System of the Civil Service Bureau (https://www.csb.gov.hk) on or before 7 August 2026. Candidates should state clearly in their applications their full record of employment, academic qualifications and Chinese and English languages proficiency level as shortlisting criteria may be applied for selecting better qualified candidates to selection interviews. Applications which are incomplete, not clear that the candidate has met the entry requirements or submitted in person, by post, by fax or by e-mail will not be accepted.
(2) For qualifications awarded by local institutions / Hong Kong Examinations and Assessment Authority, copies of official transcripts of studies and certificates are not required to be submitted at this stage of application.
(3) Candidates who are invited for selection interview will be required to produce the original copies of official transcripts, certificates and proof of relevant working experience for verification and photocopies for record purpose. The application will be deemed unsuccessful if any applicant fails to produce the original copies of the required documents for verification.
(4) Candidates who are selected for interview will normally receive an invitation within 14 weeks from the closing date for application. This period may be longer in exceptional circumstances, e.g. when a large number of applications are received or when there are other complications. Those who are not invited for interview may assume that their applications are unsuccessful.

(1) Candidates must be permanent residents of the Hong Kong Special Administrative Region at the time of appointment unless specified otherwise.
(2) As an Equal Opportunities Employer, the Government is committed to eliminating discrimination in employment. The vacancy advertised is open to all applicants meeting the basic entry requirement irrespective of their disability, sex, marital status, pregnancy, age, family status, sexual orientation and race.
(3) Non-civil service vacancies are not posts on the civil service establishment. Candidates appointed are not on civil service terms of appointment and conditions of service. Candidates appointed are not civil servants and will not be eligible for posting, promotion or transfer to any posts in the Civil Service.
(4) The entry pay, terms of appointment and conditions of service to be offered are subject to the provisions prevailing at the time the offer of appointment is made.
(5) Where a large number of candidates meet the specified entry requirements, the recruiting department may devise shortlisting criteria to select the better qualified candidates for further processing. In these circumstances, only shortlisted candidates will be invited to attend recruitment examination and/or interview.
(6) It is Government policy to place people with a disability in appropriate jobs wherever possible. If a disabled candidate meets the entry requirements, he/she will be invited to attend the selection interview/written examination without being subject to further shortlisting. Applicants who have declared disabilities found suitable for appointment may be given an appropriate degree of preference over other applicants whose suitability for appointment is considered comparable to that of the former. The Government policy and other related measures on employment of persons with disabilities are set out in the booklet “Employ People Based on Their Abilities – Application for Government Jobs by Persons with Disabilities” which is available for reference on the Civil Service Bureau’s website at http://www.csb.gov.hk under “Administration of the Civil Service – Appointments”.
(7) Holders of academic qualifications other than those obtained from Hong Kong institutions / Hong Kong Examinations and Assessment Authority may also apply but their qualifications will be subject to assessments on equivalence with the required entry qualifications. They should submit all copies of their official transcripts of studies and certificates by email to stadiaoffice@lcsd.gov.hk on or before 14 August 2026. Candidates should mark “For application of NCSC Part-time Usher Leader (Hong Kong Coliseum)” and quote the on-line application number on the copies of every page of supporting documents.
(8) Towards the application deadline, our on-line system would likely be overloaded due to large volume of applications. To ensure timely completion of your on-line application, it is advisable to submit the application as early as possible.