Lead the Customer Service team to deliver high-quality customer service; Ensure service standards are maintained in accordance with company requirements; Assist in handling customer enquiries and complaints, as well as support shopping mall promotional activities; Train and coach front-line service staff to help them provide excellent customer service; Provide a full range of concierge services

Secondary 5; 3 years of experience required; Fluent Cantonese ; Fair Putonghua preferred; Fair English preferred; Able to read & write Chinese ; Able to read & write English

$21,500 - $23,500 per month, with Good Attendance Bonus $1500 per month, Annual Leave 12 days, Bank Holiday, Discretionary Bonus, Dental Scheme and Medical Benefits, 8:00AM-5:00PM or 2:00PM-11:00PM, 5 - 6 working days per week, on shift, shift holiday, 9 working hours per day, (有家屬醫療福利、家庭關愛假等)

Job seekers may go to RM 2001, 20/F, TOWER 2, ENTERPRISE SQUARE FIVE of MEGABOX MANAGEMENT SERVICES LIMITED on 3-4/9/2026 from 10AM to 5PM for interview. For enquiries, please contact MR. NG at 29672650.

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